TY  - BOOK
AU  - Crosby,Philip B.
TI  - Quality is free: the art of making quality certain 
SN  - 0070145121 :
AV  - TS156.6 .C76
U1  - 658.5/6 
PY  - 1979///
CY  - New York
PB  - McGraw-Hill
KW  - Quality assurance
N1  - Includes index
ER  -