The shape of things to come : seven imperatives for winning in the new world of business /
Richard W. Oliver.
- New York : McGraw-Hill, c1999.
- xii, 226 p. ill. ; 24 cm.
- BusinessWeek books .
Includes index.
0070482632
98008119
International business enterprises--Management. International economic relations. Customer services--Management. Export marketing--Management. Business forecasting.