Shipley, David, 1963-

Send : the essential guide to email for office and home / David Shipley and Will Schwalbe. - 1st ed. - New York : Alfred A. Knopf, 2007. - 247 p. ; 20 cm.

Includes bibliographical references (p. [233]-242) and index.

Introduction: Why do we email so badly? -- When should we email? -- The anatomy of an email -- How to write (the perfect) email -- The six essential types of email -- The emotional email -- The email that can land you in jail -- S.E.N.D. -- The last word -- Appendix: How to read your header.

9780307263643 (hardcover : alk. paper) 0307263649 (hardcover : alk. paper)

2006035235


Electronic mail messages.
Business communication.
Communication in management.
Interpersonal communication.

HD30.37 / .S5 2007

658/.054692