Pegues, Deborah Smith, 1950-

Confronting without offending / Deborah Smith Pegues. - Eugene, Ore. : Harvest House Publishers, c2009. - 179 p. ; 22 cm.

Includes bibliographical references and endnotes (p. 179) index.

Confrontation: the bridge of harmony. The goal of confrontation ; Commanded to confront -- Biblical confrontation and conflict management styles. The dictator: do it my way ; The accommodator: have it your way ; The abdicator: I'll run away ; The collaborator: let's find a way -- Strategies for an effective confrontation. Preparing for the encounter ; Owning the problem ; Speaking the right words ; Listening ; Negotiating future behavior ; Releasing the offender -- Confrontation and personality temperaments. The P.A.C.E. personality profile ; Understanding the temperaments -- Confrontation guidelines for selected situations. Family interactions ; Marketplace interactions ; Social and other interactions.

9780736921497 (pbk.)

2008038742


Conflict management--Religious aspects--Christianity.

BV4597.53.C58 P43 2009 / 13885

248.4