Smile training isn't enough : the three secrets of excellent customer service / Richard S. Gallagher.
Material type:
- 1555714226 (pbk.)
- Three secrets of excellent customer service
- 658.8/12 21
- HF5415.5 .G35 1998
Item type | Current library | Collection | Call number | Status | Date due | Barcode | |
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Oriental Theological Seminary General stacks | Non-fiction | HF5415.5 .G35 1998 GAL (Browse shelf(Opens below)) | Available | 9668 |
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HF5386 .J77 1969 JON Life is tremendous! | HF5387 .C67 1980 FOR Corporation ethics : the quest for moral authority / | HF5415.33.U6 B76 1999 BRO The consumer's guide to effective environmental choices : practical advice from the Union of Concerned Scientists / | HF5415.5 .G35 1998 GAL Smile training isn't enough : the three secrets of excellent customer service / | HF5548.8 .E53 1979 ENG The work trap / | HF5548.8 .K55 1971 KOL Organizational psychology; a book of readings | HF5548.85 .G53 1988 GIL The alchemy of fear : how to break the corporate trance and create your company's successful future / |
Includes bibliographical references (p. 213-214) and index.
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